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How We Protect Your Account and Payment Information

When you open an account with prediction football, your personal data and payment details stay secure.

Account SecurityPayment ProtectionData TransparencyYour Rights

What We Collect and Why

prediction football Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and home address when you register—essentials for account verification and payment processing. Payment information linked to DANA, OVO, GoPay and QRIS deposits is encrypted and never stored on our servers after a transaction clears. We also track your login

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location, device type (mobile or desktop) and gameplay sessions to spot suspicious activity and keep your account safe. Cookies help us remember your preferences and language settings between visits. Your data is held in secure data centres, depends on local law for international transfer rules, and
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stays with us only as long as your account is active or as required by law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Privacy

Team online

Email Support

Send your privacy questions or data-access requests to our support team at [email protected]. We respond within 48 hours on weekdays.

Live Chat

Open live chat in your account lobby Monday–Friday, 09:00–21:00 WIB. Our team handles privacy concerns and account-access requests directly.

Account Settings

Log in to your prediction football account, head to Settings > Privacy & Security to view or request changes to your data in seconds.

HOW WE HANDLE IT

Our Data Security and Your Control

Encryption & Storage

All payment details and login credentials are encrypted with 256-bit SSL. Personal data is stored in secure, backed-up data centres. We do not share your information with third parties without your permission.

Cookie Transparency

We use session cookies to keep you logged in and analytical cookies to improve the platform. You can disable non-essential cookies in your browser; essential ones stay on for account security.

Payment Verification

When you deposit via DANA, OVO, GoPay or QRIS, we verify your identity to prevent fraud. Withdrawal requests require re-confirmation of your registered email or phone number.

Data Retention

We keep your account data for five years after closure, unless local law requires a shorter or longer period. Transaction records are retained for tax and regulatory compliance.

Access & Updates

Log in anytime to view, update or correct your personal details. Request a full export of your data or deletion where local law permits through Settings or email.

Breach Response

If a security incident affects your data, we notify you within 72 hours and advise next steps. Our incident team works with local authorities where local law requires it.

Your Privacy Questions Answered

Yes. Log in, go to Settings > Privacy & Security and select Download My Data. We'll send you a complete export of everything we store—registration details, payment history, game logs and device records—within five working days.

Payment details are encrypted immediately and never stored on our servers after a transaction clears. Your bank or e-wallet provider handles the actual transfer; we only receive confirmation that it succeeded. We never see your full account number or PIN.

Only our support and compliance teams see your data when you contact us or during fraud checks. Engineers access anonymised game data to improve the platform. All staff sign confidentiality agreements, depends on local law for cross-border access restrictions.

We retain your data for five years for tax and legal purposes. After five years, we delete personal information unless a legal hold applies. You can request earlier deletion where local law permits by emailing [email protected].

We do not sell your data. We share your game history only with the studios running live tables or slots on our platform so they can process payouts correctly. Payment processors see only the amount and transaction date, not your ID or account balance.

We review this policy every six months and update it when our practices change or local law shifts. We notify you of material changes via email and give you 30 days to review before they take effect.

You can disable marketing and analytics cookies in your browser settings. Essential session cookies must stay on for account security and login. Without them, you won't be able to access the live tables, slots or sportsbook.

How We Protect Your Account and Payment Information

How to Contact Us About Your Privacy

Email Support

Live Chat

Account Settings

Our Data Security and Your Control

Encryption & Storage

Cookie Transparency

Payment Verification

Data Retention

Access & Updates

Breach Response

Your Privacy Questions Answered

01 Can I see what personal data prediction football holds about me?

02 How do you protect my DANA, OVO, GoPay and QRIS payment details?

03 Who can access my account data inside prediction football?

04 What happens to my data if I close my account?

05 Do you share my information with third-party games studios or payment providers?

06 How often do you update this privacy policy?

07 Can I stop cookies and still play on prediction football?

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